Question 1

How are eyelash extensions applied?

Accepted Answer

Our eyelash extensions are applied individually, one by one, 1mm away from the eyelid, never directly on the skin, to your natural eyelashes using a medical-grade formaldehyde-free adhesive. Lash extensions come in different lengths, thicknesses, and curls, results can vary from very subtle and natural to very noticeable and dramatic.

Question 2

How long does the procedure take?

Accepted Answer

The procedure can take anywhere from 45 minutes to an hour and a forty minutes depending on the service received.

Question 3

Are eyelash extensions bad/harmful?

Accepted Answer

No, eyelash extensions are no worse than applying mascara.

Question 4

Does it hurt?

Accepted Answer

No, eyelash extensions are painless. Most clients feel comfortable enough to fall asleep during the procedure. At Mermaid Beauty Center, we use superior quality products to bring the highest level of comfort possible for our clients.

Question 5

Do I need to make an appointment?

Accepted Answer

Yes, appointments are required as we cannot guarantee accommodation for walk-ins. Please schedule an appointment and honor your appointment time to avoid long waits and to ensure quality lash application.

Question 6

What do I need to do before my appointment?

Accepted Answer

Please arrive with no makeup on or around the eye area. When removing makeup around the eyes, use a mild cleanser and avoid using moisturizers, sunscreen, and removers that have oil-based formulas. Lashes must be clean for the adhesive to bond properly.

Question 7

I wear contacts, may I wear them during the procedure?

Accepted Answer

We recommend removing your contact lenses before lash application. Eyes may feel dry and irritated with contact lenses kept in during lash application since your eyes must be kept closed for the entirety of the appointment (~1 hour).

Question 8

My eyelash extensions were done at another salon. Can I still get them done?

Accepted Answer

We require a removal of your existing extensions before applying your lashes here as we do not perform refill services on work that was not done at Mermaid Beauty Center. This is to avoid the risk of mixing different adhesives and/or different materials, please check our POLICIES for more information.

Question 9

How long do eyelash extensions last?

Accepted Answer

Eyelash extensions last 3-7 weeks on average depending on a number of factors such as aftercare, hair quality, weather, etc.

Question 10

What can I do to make my extensions last longer?

Accepted Answer

Do not get the extensions wet for the first 24 hours after your appointment, keep out of any steam rooms/saunas/swimming pools to give the adhesive sufficient time to bond to the natural lash. Avoid vigorous rubbing of the eyes or tugging at your lashes. Do not use oil-based makeup or makeup removers. Please refer to our AFTERCARE section for more information.

Question 11

Can I still wear makeup/mascara?

Accepted Answer

We do not recommend wearing mascara since it is very difficult to remove from the extensions without pulling at your natural eyelashes. Please use oil-free cosmetics when removing makeup close to the eye area while wearing eyelash extensions.

Question 12

Can I use an eyelash curler to curl my lash extensions?

Accepted Answer

No, an eyelash curler will break the bond on your extensions and will damage your natural eyelashes.

Question 13

Will I lose my own lashes?

Accepted Answer

No, as long as you refrain from rubbing your eyes or tugging at the extensions you will not lose your own lashes. Please refer to the aftercare instructions when hand out after the extension as well as our AFTERCARE section for further information.

Question 14

What is the length and thickness of the extensions that are used?

Accepted Answer

Our lash extensions range from 8mm to 15mm in length, and 0.15mm to 0.25mm in thickness.

Question 15

What type of adhesive does Mermaid Beauty Center Extensions use?

Accepted Answer

Our lash technicians only use medical-grade adhesive solely made for professional eyelash extensions. Our medical-grade adhesive is formaldehyde-free, contains butyl cyanoacrylate (for fast bonding), poly alkyl methacrylate (for extra hold) and poly isocyanate pigment (for mascara-like color).

Question 16

When do I have to get them retouched?

Accepted Answer

We recommend clients come in for touch ups every 2-3 weeks. Clients who prefer to maintain a very full look come in on a weekly basis.

Question 17

How do you remove eyelash extensions?

Accepted Answer

Removals are done at the salon by the lash artist. Do not attempt to remove the lash extensions yourself, it is best to schedule an appointment to have them professionally removed with a special removing solvent. You may also wait for your natural lash cycle to complete and have the extensions fall off naturally.

Eyelash Extension

Frequently Asked Questions